Responsible Gaming — A Guide to Safe Gaming at Betvisha

Responsible gaming means enjoying gaming as a fun activity — never letting it become a source of financial hardship or mental distress. betvisha believes that gaming is truly enjoyable only when every player stays within healthy limits.

Online gaming is growing in popularity across Bangladesh, and with that growth comes a greater responsibility to play safely. At betvisha, our responsible gambling policy isn't just a formality — it's a genuine commitment to every player on our platform.

Gaming becomes a problem when it gets out of hand — spending beyond your set budget, feeling compelled to chase losses, or sacrificing time with family and work to keep playing are all red flags. Betvisha's responsible gambling guide is here to help you spot these warning signs early.

Betvisha's responsible gaming policy is built on several core pillars — principles we don't just talk about, but actively put into practice:

• Transparency: Clear information is provided on the possible outcomes and risks of every game.
• Age Verification: Only players aged 18 and above are eligible to create an account on betvisha.
• Voluntary Control: Players can set and adjust their own limits at any time.
• Easy Access to Help: You can reach our support team at any time.
• Privacy Protection: All information related to Responsible Gaming is kept strictly confidential.
• Addiction Prevention: When risky behaviour is detected, betvisha proactively steps in to offer support.

Problem gambling rarely happens overnight — it builds gradually. Watch out for these signs:

• Spending beyond your set budget and unable to stop
• Continuing to play in an attempt to recover losses ("chasing losses")
• Constantly thinking about gaming and finding it hard to focus on work or studies
• Hiding your gaming activity from family or friends
• Borrowing money or dipping into savings to fund your gaming
• Feeling restless, irritable, or anxious when not playing
• Tried to stop gaming but couldn't
• Cutting back on sleep, meals, or family time to spend more time gaming

Answer these questions honestly — this isn't a test, just a chance to reflect on your own gaming habits:

After logging into your betvisha account, go to the "My Account" section to access your Responsible Gaming tools. Here's a step-by-step guide on how to use them:

1. Deposit Limit: Go to "My Account" → "Responsible Gaming" → "Deposit Limits". Enter your daily/weekly/monthly amount and click "Save". Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.
2. Session Timer: Set your preferred duration under the "Session Time Limit" option. When the time is up, a prompt will appear on screen — you can choose to extend your session or stop.
3. Cooling-Off Period: Take a break from 24 hours up to 6 weeks. You won't be able to log in to your account during this period. Cancellation before the period ends is not possible.
4. Self-Exclusion: For a longer break, set a self-exclusion period ranging from 6 months to 5 years. All promotional emails will also be paused during this time.
5. Account Closure: If you wish to permanently close your account, please contact Support. If you have a remaining balance, you'll be given the opportunity to withdraw it first.

Limit Settings — Detailed Overview:

Follow these simple habits to ensure responsible gaming on betvisha:

• Set a Budget Beforehand: Decide in advance the maximum amount you're willing to spend on gaming each week or month. Once you hit that limit, stop for the day.
• Stick to Your Time Limits: Try not to play for more than two hours at a stretch. Take breaks in between — go for a short walk, drink some water.
• Don't Play When You're Stressed or Low: Decisions made out of emotion are often the ones that lead to losses.
• Don't Play Under the Influence: Play with a clear head — so your judgement stays sharp.
• Treat Losses as Final: Think of any gaming losses as the cost of entertainment — don't expect to get that money back.
• Keep other hobbies and entertainment in your life: Spend time with friends and family outside of gaming — pursue hobbies and other interests.
• Don't Play on Someone Else's Account: Only play on your own account — using someone else's account is a violation of betvisha's terms.

Betvisha strictly prohibits anyone under 18 from using the platform. Age is verified during account registration, and identity documents may be requested if needed.

If you have children or teenagers at home, take the following steps:

• Use a strong password for your betvisha account and never leave your device unattended without logging out.
• Use parental control software on your device.
• Never share your login credentials with anyone — especially children.
• If you suspect a minor has accessed your account, contact support immediately.

If gaming is causing you trouble, you don't have to face it alone. betvisha's support team is always here for you — not to judge, but to help:

• Live Chat: 24/7 live chat support available on the betvisha website.
• Email: support@betvisha.ws — Response within 24 hours.
• Self-Exclusion Request: Directly from your account or via email.

Reaching out for responsible gaming support means you're already on the right track. Your decision is completely confidential — no betvisha staff member will ever question it.